Substantial Online Failure Impacts Many Websites and Applications

An extensive web outage has disrupted dozens websites and apps around the world, and users reporting problems accessing the internet after problems at the web hosting platform.

The affected services comprise the social media app Snapchat, Roblox, Signal, and the language learning app Duolingo, in addition to a host of Amazon-managed operations such as its key e-commerce site and the Ring security device manufacturer.

Throughout Britain, the financial institution Lloyds was disrupted in addition to its branches the bank Halifax and the Scottish bank, and further notifications of issues using the HM Revenue and Customs site on the start of the week. Also in the UK, several Ring device owners took to social media to state their security devices were malfunctioning.

Just within Britain, notifications of issues on specific apps totaled the many thousands for every service.

Officials confirmed that the issue began in the Atlantic coast of the US at the cloud division, a unit that supplies vital internet infrastructure for many businesses, who lease resources on the company's servers. The cloud platform is the most extensive web hosting service.

Just after late night (PDT) in the America (8am BST), Amazon confirmed “higher error rates and latencies” for the cloud services in a region on the eastern US of the US. The ripple effect seemed to affect apps around the world, with the problem monitoring service indicating issues with the same sites in various regions.

Cisco’s Thousand Eyes, a tool that monitors web disruptions, further indicated a surge in issues on that morning, with many of them situated in the state of Virginia, the location of Amazon’s US-East-1 region where the company stated the outage originated.